Cyberscope places extremely high importance on the servicing and supporting
of it's products.
A health practitioner must be able to start using our systems as soon as they
are installed, and must have the confidence that help and backup are
continually available. A doctor should be able to focus solely on patients
and care, all the while using modern technology to complement and facilitate
his experience.
Few - if any - suppliers of diagnostic devices or information systems
install, service or support their products like we do. We don't just drop a
box on your desk and walk away - we enter into a partnership with you in your
endeavour to deliver better medicine to your patients.
Fully integrated and comprehensive training on all our
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systems is provided to ensure the user has a complete working knowledge of the benefits and
capabilities of each application.
Further back up is provided by a complement of field technicians to provide
on-the-spot advice and expertise, while the Cyberscope Customer Service
Centre is just a phone call away. Any queries or question will be immediately
and efficiently dealt with.
The software can be upgraded on the PC without the need to replace the
hardware - enabled by the separation of signal capturing electronics from
analysis software allowing software upgrades to be easily effected as
features are added and PC processing capability improves.
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